Northstar's F&B system links reservations, hostess view, tableside POS, the kitchen display, mobile ordering and payments — so the club runs as one service, not eight systems.
Before Northstar
Lost paper chits at the pass. A reservation book the POS can't see. Servers walking to a terminal instead of talking to members. Every gap costs minutes the member feels.
The member journey
Follow a single member from the booking screen to the final check. Every step is a live Northstar module handing off to the next — click a step, or let it play.
Behind the pass
Every item sold depletes stock as it is fired. Low counts flag themselves and sold-out items disable on the menu automatically — before a server promises a dish the kitchen can't plate.
Sales trends, peak dining hours, revenue by meal period and by outlet — the same data stream that ran the service becomes the report the committee reads.
$3.33M
Total sales
$872K
Beverage
257K
Avg covers
Revenue by meal period
From the clubs
“Shadow Wood recently upgraded to Northstar 6.0 and brought in both the tableside tablets for the dining room, and the KDS screens for the kitchen. Both systems have proven to be wonderful additions and have greatly sped up service, as well as accuracy during the order taking process.
Jason St. John
Director of Food & Beverage, Shadow Wood Country Club
“Northstar has hit it out of the park! Our Executive Chef Todd has seen so much good come out of this system to help Cherokee – it is amazing. Systems were changed, errors have been caught and are now minimized and the kitchen is quiet again.
Michael Wheeler, MCM, CCE,
General Manager and COO, Cherokee Town & Country Club
“As the club's operation has gotten more complex, Northstar's platform has scaled with it instead of requiring a bolt-on tool. At The Deck, the club's fast casual dining spot, staff run 700 tickets through Kitchen Display System on a busy day. Paper isn't an option at that volume.
Jesse Ruben
CFO, The Landings Club
One connected stream from reservation to invoice — no re-keying, no islands of data across outlets.
Hosts, servers and chefs work from the same live picture, with member context on every screen.
Faster service, accurate plates and recognition at every touchpoint across the club.
We'll walk your team through reservations, tableside service, the kitchen display and checkout using your outlets, your menus and your member rules.